Job Presentation
Requirement:
Candidate must possess at least Bachelor's Degree any major JLPT N2 (JLPT N3 can apply with more experiences) At least 3 Year(s) of working experience and experience as Marketing support is advantage Good administration and analytical skillsComputer skill is a must (MS office, MS outlook, Internet, etc), especially MS Excel need good skill. Willing to be located in Bekasi Utara
D uties and R esponsibilities Manage day-to-day sales support activities, ensuring high responsiveness on customer inquiries, requests and orders, with a focus on customer success and satisfaction, retention, and team productivity.Handle and if needed, escalate customer requests and complaints, and where required, assist sales managers and representatives with their sales campaigns and customer initiatives.Report to management on customer service-related issues, and order fulfilment incidents that require investigation and resolution with customers, and review of sales processes.Prepare analysis data for sales strategyMake and handling promotion program to support Sales TeamMaintain good relationships with key customers and internal stakeholders: sales managers/ representatives, other sales support colleagues, SAP, IT team, and planning department staff.Ensure compliance with company policies, sales procedures and finance compliance guidelines.Provide feedback to sales manager that will improve sales support functions including, but not limited to: new or existing sales processes, team operations, work assignments, performance appraisals, and training for the sales support team. Salary
Rp6,000,000 - Rp20,000,000 Annual (IDR)