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- Customer Service Deputy Manager (Depok)
Job vacancy Customer Service Deputy Manager (Depok)
Announced
25 October, 2022
Job Type
Employee
Job Status
Full Time
Job Title
Customer Service Deputy Manager (Depok)
Job Location
Job Presentation
Requirement:
- Diploma/Bachelor's degree in engineering
- Experience in service management and used to be Service Analyst / Technician in Automotive / Heavy Equipment industry for at least 3 years (required)
- Understand Service Operations end to end process from respond customer request until completely solved
- Experience on conduct Service Technical Training Program
- Experience on develop Product Maintenance Program
- Willing to work in Depok
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
Salary
Rp130,000,000 - Rp182,000,000 Annual (IDR)
Valid Till
23 Oct, 2024 (188 days left)
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JAC Recruitment Indonesia
Millennium Centennial Center 6th Floor, Unit A and H Jl. Jend. Sudirman Kav. 25, Jakarta
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+62 21 3970 3646
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